Remote Support
Get Help Without
the House Call
No service call fee. No waiting. We connect to your screen and fix it while you watch.
Get Connected
Download & Set Up
Privacy & TrustYour Computer,
Your Computer,
Your Control
Total Transparency
You see everything happening on your screen in real time.
One-Time Connection
The connection ends the moment the session is over. No permanent access — the app only runs when you open it.
Zero Background Bloat
No background software, no tracking, no data collection.
End-to-End Encrypted
256-bit AES encryption — the same standard used by banking institutions.
You're Always in Control
Close the app at any time to instantly end the session.
FAQ
Frequently Asked Questions
Is this safe?
Absolutely. You're in total control the entire time. You can see everything happening on your computer, and you can end the session at any second by closing the app. All connections use encrypted tunnels to keep your data safe.
Do I need to install anything permanently?
No. You can delete the app after the session. It doesn't run in the background and leaves nothing behind.
What if I'm not tech-savvy?
Just download the app, open it, and call us. We'll walk you through the rest — that's literally all you need to do.
How much does a remote session cost?
$100/hour, same as on-site — but with no service call fee. Most common fixes are handled within 30–60 minutes.
What happens after the session?
Once you close the remote support app, it completely disconnects. We cannot reconnect unless you open the app again and provide a brand new, one-time password generated by the software.